Online Booking System
Online Booking Software is designed to facilitate online reservations and bookings for customers as well as staff and agents. It goes without saying that such important process requires reliability and efficiency which a good online booking software can provide. The primary advantage of using a booking and reservation platform is the accuracy and convenience for customers when availing of your booking services online which can be done in real-time. Customers are also afforded updated booking information, a secure payment mechanism, and a host of other features to automate and expedite booking tasks and processes.
- User-friendly – must be understandable and usable to any kind of user. If a user finds it challenging to book with the system on your site, he can easily search for another site because of that we give you a very user friendly environment for your booking system.
- Data management – it must have the functionalities you need to collect and analyze data such as daily, weekly and monthly booking volumes. Also, it must be equipped with reporting tools and a centralized repository for customer information and other pertinent data.
- Payment processing – your booking software should never falter on this and be able to accept and process deposits or payment in the most timely, secure and efficient manner.
- Inventory management system – it must be able to sort out and itemize every booking service you offer whether it is rental, accommodation or tour, and adjust or update items in your inventory.
- Calendar and scheduling – synched with your website, integrated with your office apps and connected with your payment system, a calendar keeps track and informs you of booking commitments, schedules and changes.
- Customer and vendor support – must be responsive and have a feedback mechanism so customers can relay their concerns and you can address them quickly. Similarly, you must be able to immediately reach the vendor if issues crop up in the system.
- Automated updates – it is vital that there is real-time and automatic updating of booking information, booking form generation, price rates, invoices and the like, as well as being able to remotely access all information.
- Social media integration – allows you to take and accept bookings directly from customers on social media platforms.
- Mobile device compatibility – for anytime, anywhere access of real-time booking information by agents, staff and other concerned personnel.